Legal
Refund Policy
A 7-day money-back guarantee, and exactly how it works.
1. The guarantee
Every new subscription carries a 7-day money-back guarantee running from the date of purchase. That window deliberately covers a full weekend of sport, so you can test the service when it matters most.
2. What qualifies
Refunds are available where the service does not work for you: persistent buffering that support could not resolve, channels or markets materially different from what was described, or incompatibility with your device that we could not fix.
3. What doesn't qualify
Requests made after the 7-day window; accounts terminated for breach of the terms; requests where the subscriber declined to work with support on a fixable problem; and requests based on an internet connection below the recommended 10 Mbps.
4. How to request
Email contact@iptvservices.online from the address you ordered with, inside the 7-day window, telling us what went wrong and what you already tried. We will usually try one round of troubleshooting first — often it is a five-minute fix — but we will not stall you.
5. Processing
Approved refunds are issued to the original payment method. Cards and PayPal typically take 5–10 business days depending on your bank. Crypto payments are refunded in the same asset at the value received.
6. Partial terms and changes
If you upgrade mid-term the difference is prorated onto the new plan. Downgrades are not refunded retroactively, but unused time can be credited toward a new plan inside the guarantee window.
7. Chargebacks
Please contact us before opening a chargeback. A chargeback raised without contacting support first will end the subscription immediately, and we will supply the payment provider with the full account and delivery record. Questions: contact@iptvservices.online.
Last updated: August 2026 · IPTV USA · contact@iptvservices.online